moving@eerelo.com
EE Relo

CORE MODULE · MOVING & LOGISTICS

Moving & Logistics

From the first walkthrough video to the signed delivery note: surveys, volume, supplier rates, quotes, dispatch, crews and proof of delivery in one connected chain — with sales built for how moves are actually priced.

AI survey to CBM volume
Supplier rates & margins
Driver app with offline sync
Signed PoD, BOL and CMR

Who runs this every day

If your team recognises itself here, this module is the right starting point.

Domestic and international moving companies running their own crews and vehicles

Freight and groupage operators coordinating agents, hubs and linehauls

Relocation providers who subcontract transport but own the customer

Office and commercial movers working to fixed site windows

Agents delivering origin or destination services for overseas partners

Operations managers replacing spreadsheets, WhatsApp threads and paper manifests

Sales, adapted to selling a move

Moving is priced on volume, access and route — so the sales flow asks for exactly that, not a generic enquiry form.

  1. 01

    Survey the home

    The customer walks through with a phone. Photos and walkthrough videos are read into a room-by-room inventory with CBM volume your coordinator reviews and adjusts.

  2. 02

    Scope the conditions

    Access, floors and lifts, parking, packing level, crating, storage in transit and customs needs are captured against the job, not left in an email.

  3. 03

    Price cost by cost

    Origin services, freight or supplier rates, packing materials and destination services each carry their own cost and markup, so you see the margin before you send anything.

  4. 04

    Send a clean quote

    The customer sees services and a price — never your suppliers. Terms, validity, what is and is not included, inclusions list and attachments travel with the quote.

Operations: dispatch, crews and the road

Accepted work becomes a scheduled job with everything the field needs and nothing they have to phone the office about.

Dispatch board

Plan crews, vehicles and days, see clashes before they happen and move jobs without retyping any customer detail.

Crew app in the field

Mobile manifest, navigation, inspection photos with damage tags and stage updates that keep queuing when the signal drops.

Live tracking link

The customer follows the job on a live map and status timeline, so your office stops fielding 'where is my truck' calls.

Proof of delivery

Signature capture, condition notes and photos close the job and attach to the file, together with BOL and CMR paperwork.

Add-ons that extend this module

Switch them on only when your operation actually needs them.

Moving add-on

Storage & Warehousing

For operators holding goods in transit or long-term storage, with billing that keeps running month after month.

  • Storage agreements with volume, rate and start date
  • Recurring storage billing generated automatically
  • Locations, units and volume occupancy per customer
  • In and out movements linked back to the original job
  • Handling, access and insurance charges on the same invoice
Moving add-on

Packing Materials & Shop

Sell and consume packing materials without a second system or a separate stock spreadsheet.

  • Catalogue with kits, bundles and retail pricing
  • Kit calculator sized from the surveyed volume
  • Materials added to a quote as a costed, marked-up line
  • Stock levels reduced when crews consume or customers buy
  • Online shop orders invoiced through the same finance layer

Inside the module

The detail your coordinators, field teams and managers work with every day.

Intake & survey

  • Photo and walkthrough video surveys
  • Room-by-room inventory with CBM
  • Coordinator review before anything is quoted
  • Volume applied to the quote with one action
  • Chargeable weight alongside volume

Quoting & costs

  • Cost buckets for origin, freight, materials and destination
  • Cost plus markup equals sell price, in both directions
  • Supplier rate sheets added straight into the quote
  • Supplier identity kept internal, never shown to the client
  • Customer-facing quote preview before sending

Jobs & fleet

  • Job lifecycle from scheduled to invoiced
  • Crew and vehicle assignment with capacity in view
  • Vehicle documents, service and inspection records
  • Waybills and job paperwork generated from the record
  • Job costing against the quoted price

Field & evidence

  • Offline-capable driver and crew app
  • Standardized inventory with industry 2-letter condition codes (G, SC, D, CH, BR…)
  • Printable packing sheet — handwritten lists photographed and read into the digital inventory
  • Digital signature and proof of delivery
  • Claims raised from the evidence already captured

Customs & compliance

  • Destination customs checklist per country: UK ToR1, US CBP 3299, CH 18.44, Canada, Norway, UAE
  • Intra-EU moves recognised as free movement — CMR and inventory only
  • Received documents tick off automatically; missing key papers flagged
  • Restricted and dangerous goods screened at survey: lithium batteries, e-scooters, aerosols, paints, fuels
  • Warnings shown on the inventory line before anything is loaded

Partners & agents

  • Inbound agent rate requests from international networks (IAM, FIDI, FEDEMAC formats) parsed into draft quotes
  • DTHC/THC, customs, port handling, CBM and container type extracted
  • Partner jobs posted straight into your queue, duplicates refused
  • Paperwork auto-filled from your own templates
  • Every inbound attempt logged against the partner

Customer experience

  • Tracking link with live status
  • Document links that expire
  • Automated WhatsApp and email milestones
  • Client portal with inventory and invoices
  • Survey and feedback after delivery

See Moving & Logistics at work

The full flow: the customer sends photos, AI measures the volume, moves share a truck and the crew checks every package at delivery.

Customer request form

Step 3 of 4 · Photo survey

Show us your home, room by room

Drop photos or videos, or take them now

  • Living room6 photos
  • Bedroom 14 photos
  • Kitchen3 photos
  • BasementUploading…
The customer uploads photos straight from the request form
AI survey · coordinator view
Customer photo of a living room being analysed by AISOFA 2.10LAMPTABLE 0.45ARMCHAIRLiving room · 6/6

AI is measuring volume

  • 3-seat sofa2.10 CBM
  • Double bed + mattress1.80 CBM
  • Wardrobe 2-door1.60 CBM
  • Dining table + 6 chairs2.45 CBM
  • Boxes (est. 38)3.80 CBM

Total volume

11.75 CBM

Accept into quote
AI turns the photos into a CBM inventory you approve
Dispatch · Groupage

Groupage GRP-24 · 40 CBM truck

6 CBM FREE
14
9
11
  • J-1101Bucharest → Vienna14 CBM
  • J-1104Cluj → Vienna9 CBM
  • J-1107Vienna → Frankfurt11 CBM

One truck, one driver, three customers — costs split by volume.

Several moves share one truck with live load
Driver app · delivery

Delivery check · J-1101

42/45
123456789101112131415161718192021222324252627282930313233343536373839404142434445

Missing: #17, #29, #38 — flagged before the customer signs.

Digital bingo sheet: every numbered package ticked

What changes for your team

Outcomes, not features.

  • Quotes go out the same day, priced on real volume instead of guesswork
  • Margin is visible before the quote leaves, not discovered after invoicing
  • Crews stop calling the office for the next address or instruction
  • Delivery disputes are settled with photos and a signature, not memory
  • Storage and materials revenue is billed instead of forgotten
  • One job record carries survey, quote, dispatch, evidence and invoice

Explore the rest of the platform

Every module shares one customer file, one set of permissions and one finance layer.

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